Delivery

We send out your parcels of plastic-free loveliness every day from Monday to Friday. 

Parcels are sent by Royal Mail 48hr delivery from dispatch. 

If you place your order before Midday, it will be dispatched on the same day. If you need your things sooner, we will do whatever we can to get it to you. We’re nice like that. So, please do give us a shout by emailing colette@vera-bee.com

Christmas 2019 Delivery – Last posting day for guaranteed delivery before Christmas is Thursday 19th December 2019. We will keep posting up until Monday 23rd December. We will upgrade all deliveries to 1st Class from the 16th December to ensure Delivery to you prior to the Big Day.

    Please note we currently only ship to addresses within the UK. We try to keep our carbon footprint to a minimum.  

 

Collection

If you are local to Shipley near Horsham in West Sussex, you are very welcome to collect your order from the Vera-Bee studio free of charge.

If you live in the surrounding area, please contact me at colette@vera-bee.com as I often do local drop offs and am happy to help.

 

Returns

If you aren’t satisfied with any of your products, then please drop us a message so we can help at colette@vera-bee.com

Decide you don’t want something when it arrives? Simply keep everything packaged, pop a note in the order with your name and order number plus the reasons why you are returning and send to:

Vera-Bee
Hall Cottage
School Lane
Shipley
West Sussex
RH13 8PL

As soon as your items arrive we will issue a refund (excluding shipping costs) and send you an email to confirm.

Please send items tracked and keep proof of receipt until a full refund has been issued as we can not take any responsibility for lost items.

Thank you for visiting us at Vera-Bee. You are making a difference.