Delivery

We send out your parcels of plastic-free loveliness every day from Monday to Friday. 

Parcels are sent by Royal Mail and you can choose either 24hr delivery from dispatch or 48hr delivery from dispatch. 

If you place your order before Midday, it will be dispatched on the same day. If you need your things sooner, we will do whatever we can to get it to you. We’re nice like that. So, please do give us a shout by emailing colette@vera-bee.com

    Please note we currently only ship to addresses within the UK. We try to keep our carbon footprint to a minimum.  

 

Collection & Local Delivery

If you are local to Shipley near Horsham in West Sussex, you are very welcome to collect your order from the Vera-Bee studio free of charge.

If you live in the surrounding area, please contact me at colette@vera-bee.com as we also offer free local drop offs.

 

Returns

If you aren’t satisfied with any of your products, then please drop us a message so we can help at colette@vera-bee.com

Decide you don’t want something when it arrives? Simply keep everything packaged, pop a note in the order with your name and order number plus the reasons why you are returning and send to:

Vera-Bee
Hall Cottage
School Lane
Shipley
West Sussex
RH13 8PL

As soon as your items arrive we will issue a refund (excluding shipping costs) and send you an email to confirm.

Please send items tracked and keep proof of receipt until a full refund has been issued as we can not take any responsibility for lost items.

 

Vera-Bee’s Promise 🐝

We believe in kindness – to ourselves, others, our planet and the many wonderful plants and creatures we share it with. Our aim is to gather together the very best plastic free, zero waste and eco-friendly products out there to give you a helping hand on your journey to being more sustainable.

We only use suppliers who, like us, are eco-friendly, plastic free and ethical. The bees at the Vera-Bee hive personally research and test each and every product and we only stock the things we really love and think you will love too. All our products are cruelty-free and vegan-friendly (the only non-vegan products we stock are the Beeswax Wraps and Shade sunscreen which contain beeswax).  Our packaging is plastic-free, recyclable, biodegradable and we reuse as much as possible, including packaging from our suppliers and off-cuts from our fabrics.

Let’s all bee perfectly imperfect together.

Thank you for visiting us at Vera-Bee. You are making a difference

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